FAQ

1. What services does Marlo Studios offer? 

We’re a full‑service creative studio specializing in brand design, social media strategy, and web design. Plus, our “Marlo's Market” features ready‑to‑use mockups, templates, and design assets. To work with us, simply fill out the contact form. We can't wait to hear from you. :) 

2. How long does a custom branding project take?

Timelines typically range from 4–8 weeks, depending on scope. After our kickoff call and brand questionnaire, we’ll share a detailed schedule so you know exactly when to expect each deliverable.

3. How do I get started?

Explore our portfolio to see past work. Complete the inquiry form on our website. We’ll arrange a free discovery call to discuss your goals and provide a custom proposal.

4. Do you offer support after the project ends?

Absolutely! We’re here to help with any questions or tweaks—just reach out to us at any time.

5. What is Marlo’s Market?

Marlo’s Market is our digital storefront for mockups, templates, and guides. Purchase standalone assets to save time and elevate your own designs.

6. What is your refund policy for digital products?

All sales are final due to the instant-access nature of digital downloads. Once you’ve gained access to any product, we cannot offer refunds, exchanges, or cancellations. If you have questions about usage, please contact us before purchasing.

7. I’m having technical difficulties—what should I do?

Email us at hello@marlo.studios with details about the product and any error messages you’re seeing. We’ll troubleshoot and get you back on track as quickly as possible.

8. How can I stay updated on new products and discounts?

Follow us on Instagram @marlo.studios and subscribe to our newsletter for exclusive previews, limited‑edition releases and special promotions.